Our exchange policy is also simple and straight forward.
Have you ever bought something and wished that you could do if differently? That is normal and understandable. Maybe you don’t care for the color. Maybe you don’t like the fit and want to try a smaller or larger Jawbrace. All you have to do is let us know and we will send you a new one. We can’t offer a lifetime supply of Jawbraces so we only allow two replacements with each purchase.
Our exchange process is simple and FREE. There won’t be any additional charges for exchanges.
- Just let us know that you would like an exchange and what you would like (color, size).
- We will email you a prepaid shipping label.
- Attach that shipping label to an envelope and put it in your mailbox.
- Once we get notification that is has been shipped, a new Jawbrace will be sent out.